> ## Documentation Index
> Fetch the complete documentation index at: https://docs.openpulse.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Competitor intelligence

> A workspace-level watchlist with two halves that answer different questions about the same companies.

<Info>
  Available on Pro and above. See [openpulse.cloud/pricing](https://openpulse.cloud/pricing) for how many competitors each plan includes.
</Info>

A workspace-level watchlist with two halves that answer different questions about the same companies:

| Half        | Question                                                                         |
| ----------- | -------------------------------------------------------------------------------- |
| **Intel**   | What did they *do*? Funding, launches, pricing changes, hires, press.            |
| **Chatter** | What do their customers think? Fed by your competitor-dissatisfaction listeners. |

Competitor names are **retrieved rather than recalled** — they are found from real sources rather than remembered by a model, which is what keeps a plausible company that does not exist off your watchlist.

Chatter is rolled up **one row per competitor**, so you see who is losing users and why rather than a list of mentions. Reddit comments are read, not just the posts, because the complaint is usually in the thread rather than the title.

**Freshness is the plan difference.** Collection runs at the same cadence for everyone with access; lower tiers see an item once the monthly report has published it, higher tiers see it as it lands. Some plans can also **collect on demand** once a day, which sweeps and publishes immediately — so a workspace that adds its first competitor early in the month is not staring at an empty tab until the next report. See [openpulse.cloud/pricing](https://openpulse.cloud/pricing) for exactly which plan gets which cadence.


## Related topics

- [Listeners: what you are watching for](/guides/listeners.md)
- [Plans and what each includes](/guides/plans.md)
- [List accounts](/api-reference/accounts/list-accounts.md)
